Last updated: September 2026
1. Introduction
This Privacy Policy explains how ClubPK ("we," "us" or "our") collects, uses and protects information when you use the website at https://clubpk.io/ and the ClubPK App. By using the website or app, you agree to the practices described here.
Operator details: For privacy-related questions or data removal requests, contact ClubPK support via 24/7 in-app live chat. Open the app and tap the headset icon. Our team typically responds within 2 hours.
2. Information We Collect
We may collect the following types of information:
- Account information: Details you enter when you register, such as a username and the contact information requested by the registration form.
- Login and security information: Passwords (stored in protected form), verification records and login activity.
- Transaction information: Records of deposits and withdrawals, such as amounts, dates, payment method and reference numbers.
- Device and technical information: Device type, operating system, app version, browser type, IP address and general usage data.
- Support communications: Messages and screenshots you send when asking for help.
We do not ask for your Easypaisa or JazzCash PIN, and you should never share it.
3. How We Use Information
We use information to:
- Create and manage your account
- Process deposits and withdrawals
- Verify activity and help prevent fraud or unauthorised access
- Respond to support requests
- Show relevant promotions and apply reward terms
- Improve the website, app and user experience
- Meet legal or regulatory obligations where they apply
4. Cookies
The website may use cookies and similar technologies to keep you logged in, remember settings such as language or theme, and understand how the site is used. You can control or delete cookies through your browser settings. Blocking some cookies may affect how the website works.
5. Analytics
We may use analytics tools to understand traffic and usage patterns, such as which pages are visited and how long visits last. This information is used in summary form to improve the website.
Analytics providers used: This Privacy Policy was last reviewed in September 2026. We may update it periodically. The latest version will always be available on this page.
6. Third-Party Services
Some services are provided by third parties. Payments made through Easypaisa or JazzCash are processed by those providers under their own privacy policies and terms. We are not responsible for how third-party services handle your information, so please review their policies.
7. Security
We take reasonable steps to protect your information from unauthorised access, loss or misuse. However, no online system is completely secure. You can help by using a unique password, never sharing verification codes and logging out on shared devices.
8. Data Retention
We keep information for as long as it is needed to provide our services, handle transactions and support requests, prevent fraud and meet legal obligations. After that, it is deleted or anonymised where possible.
9. Your Rights
Depending on where you live, you may have the right to:
- Access the information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete information, where allowed
- Object to certain uses of your information
To make a request, contact us using the details below. We may need to verify your identity first.
10. Children's Privacy
ClubPK is intended for adults only. We do not knowingly collect information from anyone below the legal age for gaming in their location. If we learn that such information has been collected, we will take steps to delete it.
Minimum age: 18 years. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted information, contact us immediately via in-app live chat.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date. Please check this page regularly.
12. Contact
For privacy questions or requests, contact:
For privacy-related questions or data removal requests, contact ClubPK support via 24/7 in-app live chat. Open the app and tap the headset icon. Our team typically responds within 2 hours.
Return to the ClubPK homepage.